Privacy Policy

Last Updated: August 27, 2025

This Privacy Policy describes how Nero SMS ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website and services. We are committed to protecting your privacy and ensuring you have a positive experience when interacting with our platform.

1. Information We Collect

We may collect the following personal information from you:

  • Contact Information: When you sign up for our service, we may collect your name, email address, and phone number.
  • Transactional Information: We may collect information about your use of our services, including the phone numbers you send messages to, the content of your messages, and your API usage.
  • Opt-in and Opt-out Information: We keep a record of your consent to receive messages and any requests to opt-out.
  • Interaction History: We may collect information about your interaction with our text messages, such as whether you have opened a message or clicked on a link.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services.
  • To send you promotional and marketing messages.
  • To send you transactional messages, such as order confirmations and shipping updates.
  • To personalize your experience and provide you with relevant content.
  • To improve our SMS marketing program and develop new products and services.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We will not sell or rent your personal information to third parties. We may share your information with the following third parties for the purposes described in this Privacy Policy:

  • Service Providers: We may share your information with third-party service providers who help us operate our SMS marketing program, such as SMS gateway providers and marketing automation platforms.
  • Legal and Regulatory Authorities: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Choices and Rights

You have the following choices and rights regarding your personal information:

  • Opt-out: You can opt-out of receiving text messages from us at any time by replying "STOP" to any message you receive from us. You will receive a confirmation message that you have been unsubscribed. After that, you will no longer receive marketing messages from us. If you want to join again, you can sign up as you did the first time.
  • Help: If you need assistance, you can reply "HELP" to any message you receive from us.
  • Access and Correction: You have the right to request access to and correction of your personal information. You can contact us at [Your Contact Email or Phone Number] to make such a request.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as you are subscribed to our SMS marketing program. We will delete your information within a reasonable time after you opt-out.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Nero SMS
[Your Company Address]
[Your Contact Email]
[Your Contact Phone Number]