Terms and Conditions

Effective Date: August 27, 2025

These Terms and Conditions govern your use of the SMS/text messaging services provided by Nero SMS ("Company," "we," "us," or "our"). By opting into our SMS service, you agree to these terms.

1. Service Description

When you opt-in to our service, we will send you text messages (SMS/MMS) to your mobile number. These messages may include promotional and personalized marketing content, as well as transactional messages such as OTP verification and other notifications related to our services.

2. How to Opt-In

To opt-in to receive text messages from us, you can use our API or sign up on our website. By opting in, you provide your express written consent to receive recurring automated marketing and transactional text messages from us. Consent to receive marketing text messages is not a condition of any purchase.

3. How to Opt-Out

You can opt-out of the SMS service at any time. To stop receiving text messages, text "STOP," "CANCEL," or "UNSUBSCRIBE" to the number from which you are receiving messages. After you send the "STOP" message, we will send you a confirmation message to confirm that you have been unsubscribed. You will no longer receive text messages from us after this confirmation. If you wish to join again, you can sign up as you did the first time.

4. Help and Customer Support

If you are experiencing any issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [Your Support Email Address or Toll-Free Number].

5. Message Frequency

Message frequency will vary. We reserve the right to alter the frequency of messages sent at any time.

6. Costs

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

7. Carrier Liability

Carriers are not liable for delayed or undelivered messages. Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas.

8. Privacy Policy

We respect your privacy. Please review our Privacy Policy at Privacy Policy to understand how we collect, use, and protect your personal information.

9. Dispute Resolution

In the event of a dispute, you and Nero SMS agree to resolve it through binding arbitration. Arbitration is a less formal process than a lawsuit in court.

10. Changes to Terms and Conditions

We reserve the right to change these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on this page.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at [Your Contact Information].